Within a day, we received an email confirmation with a PDF attachment that contained: This email also contained an attached Word document, which was a Flight Information Request.
It is a form to fill out with your name, reservation number, tour name and date, and your flight arrival and departure information.
I have traveled with other tour agencies, and now I will be comparing all others to the high level that Tauck has delivered.
Although everyone in the group made it without any issues, this has great possibility of causing problems with even small flight delays during international travel.
We chose to stay at the Hilton Rome Airport Hotel because it is very convenient. The signage to find the hotel from the flight arrival area is poor, so we had to ask for directions at the information booth. If we had wanted to do sightseeing that day, we would have chosen a different non-airport hotel, since the airport is quite a ways from town.
Mindye gets us literally the best prices available, and has booked many tours and cruises for us.
Mindy is very experienced with booking Tauck tours, and has been great to work with.
(Update: We now use Mindy at Pavlus Travel for all of our Tauck bookings, and have been very happy with her.
Pavlus Travel handles more Tauck Tour bookings than any other agency.Our Tour Director Giorgio was there, checking people's names off his list, making sure each piece of luggage had a Tauck luggage tag, and getting an exact luggage count from each traveler.The coach driver Julio took each tagged bag and packed it on the coach.We then easily found one marked "Trotta" on the side.There was someone there who directed us to the correct Trotta coach for our particular tour.This form is for people who are making their own transportation arrangements rather than booking the flight through Tauck.